Today the management, production, sales, technical service, warehousing and shipping activities of many companies are conducted from various locations.
Regional headquarters are established, logistics centres are moved to places far away from city traffic snarls where space is more affordable and agencies are set up at different locations in order to be closer to customers. Moving our business processes to a computer environment enhances our productivity and facilitates our workflow.
Our relationships with employees, business partners, and customers are managed by a number of different services working together. These include Enterprise Resource Planning (ERP) and Customer Relations Management (CRM) packages, accounting programs, e-mail, file servers, internet servers, and e-business (B2B, B2C) applications. This entire group of services works together with voice and video packages over our local area network, wide area network and the Internet.